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System

Communicate with A10 customers and engineers about general system issues.

informix database health monitor
hello colleagues, we have been asked to perform a balancing between Informix nodes and we are not using the normal health monitor tcp connection because the logs are filled with errors so we have to m…
health monitor
32 views
4 comments
0 point
Started by alberto
Most recent by alberto
Apr 25, 2025
System
AXSK-CSFP-SR Module Specifications
Dear A10 experts, I would appreciate your insights regarding the specifications of the AXSK-CSFP-SR SFP module. According to previous product information, this model is generally described as a 1Gbps …
Answered ✓
hardware
26 views
2 comments
0 point
Started by yasu
Most recent by yasu
Apr 23, 2025
System
In the VRRP master backup synchronization group, the host cannot synchronize and configure to the st
We encountered a problem In the VRRP master backup synchronization group, the host cannot synchronize and configure to the standby running configuration. There is a synchronization configuration in th…
VRRP-A/HA
244 views
5 comments
0 point
Started by kerwin
Most recent by liliseo
Apr 18, 2025
System
Mode Trunk on A10
I am trying to make a Layer 2 configuration so that my A10 allows traffic from multiple VLANs on one interface, since I will connect it to a switch where my Internet outputs are and in my internal net…
Thunder ADC
29 views
1 comments
0 point
Started by cvaca
Most recent by sevren
Feb 28, 2025
System
A10 AX-1000 tried connecting console cable to configure but the process always like screen shoot
tried connecting console cable to configure but the process always like screen shoot attached The HDD and status always show orange status. HDD amber color is ON but with orange status. Always check m…
troubleshoot
A10 support
hardware
43 views
1 comments
0 point
Started by Amila_A10
Most recent by Amila_A10
Dec 17, 2024
System
bridge-vlan-group question
Hi Gurus, I'm testing a configuration with bridge-vlan-group and got the following Warning in the log: Mar 25 2015 14:05:57 Warning [ACOS]:<TEST> Potential loop detected on Port 3 VLAN 709 Src MAC 001…
1355 views
4 comments
0 point
Started by jyce
Most recent by mdunn
Sep 18, 2024
System
A10 AX3000 kubernetes loadbalancing
Hello! I have AX3000 loadbalancer and my desire is to use it as loadbalancer for my kubernetes cluster. I have three control planes nodes on kubernetes, with three different IP addresses, all of them …
80 views
1 comments
0 point
Started by PhilipKindred
Most recent by mdunn
Aug 15, 2024
System
Fast Aging and Memory Usage
I recently upgraded a Thunder 1040 from 4.1.4 to 6.0.3. We use it for CGN. Afterwards we got a few complaints about VPN, SIP, and gaming losing connection. One complaint specifically mentioned the iss…
CGN
A10 Thunder
321 views
1 comments
0 point
Started by jblackley
Most recent by mdunn
Aug 13, 2024
System
Factory reset hardware.
I am trying to factory reset my hardware. I will use the "system-reset" command, but will the license also disappear?
232 views
2 comments
0 point
Started by cap_p
Most recent by cap_p
Jun 19, 2024
System
Shared VLAN ... where to start?
I'm hoping to reuse a VLAN between two partitions. Different address space, but the same VLAN. I see there is a "shared-vlan" feature, but I can't find documentation for it beyond the CLI guide. Anyon…
179 views
1 comments
0 point
Started by normelton
Most recent by mdunn
Dec 11, 2023
System
Error with Partitions using ansible: 1023721472 Access Denied
Hi! We're moving to orchestrate our TH1040S using ansible. This started to work out very nicely! But now we're hitting an "Access Denied" when trying to handle partitions. Here are some details ACOS 4…
aXAPI
ACOS
partition
119 views
2 comments
0 point
Started by tacke
Most recent by tacke
Aug 22, 2023
System
Reserving an ADC Virtual Machine with VMware tools
Hi!Is it possible to reserve a virtual machine using VMware, then if something happens to the deployment host, the machine moves to another one. Yes, there will be a break, but then it will start on a…
103 views
1 comments
0 point
Started by vknyazhev
Most recent by john_allen
Apr 19, 2023
System
GitHub Documentation
Is anyone aware of a location where the documentation for the GitHub acos-client can be found? There is an example to create a SLB but that is it. I am looking for documentation to leverage the script…
aXAPI
A10 Thunder
github
237 views
1 comments
0 point
Started by DanteMc
Most recent by john_allen
Mar 30, 2023
System
Error A10 on web interface code: 3d03c007
What is this error: Unknown string code: 3d03c007 It is visible when accessed through the WEB interface. What should be done to fix this error? Thanks for any advice!
170 views
0 point
Started by SergeyM
Oct 26, 2022
System
Reverse Proxy Incoming connection - distribute to different servers
Hi everyone, Is it possible to achieve this, as per my Title? A reverse proxy for an incoming connection and distribute or assign to different servers? The outgoing connection for the servers will be …
910 views
3 comments
0 point
Started by nawig_sirch
Most recent by nawig_sirch
Jul 6, 2022
System
Upgrade 1030S - 2.7 to 4.1
Hello. I trying to update TH1030S running 2.7.1 to 4.1.1 but this error: "Please ensure enough space left in disk, a file system error was detected on the ACOS Web Server." PS: I tried via CLI/tftp an…
317 views
1 comments
0 point
Started by awilianbr
Most recent by john_allen
Jun 26, 2022
System
Realtime Memory High Performance
Hi everyone, I have a TH3030S device always in high performance of Realtime Memory status (85% - 88%) Although I have not set anything, only set ip management. How can I fix it and what is the root ca…
382 views
3 comments
0 point
Started by Alden
Most recent by mdunn
Mar 2, 2022
System
software is not updated. Error Communication error with LB process
Colleagues, please tell me, maybe someone has already encountered such a problem. after software update, 5.2.1 or 4.1.4 to Funder the system does not boot to the end, constantly in this mode: ACOS(LOA…
Answered
2333 views
11 comments
0 point
Started by SergeyM
Most recent by jacksondoe
Feb 3, 2022
System
Controll CPU
Hi Experts, I have a TH3030S device which always in fully 100% CPU performance. Now I want to set Controll CPU is upto 2 cores and Data CPU is 6 cores. What do I can do via CLI or GUI. Best regards!
819 views
4 comments
0 point
Started by Alden
Most recent by Alden
Jan 31, 2022
System
Thunder 4330
Please tell me where you can find information about the model: Thunder 4330 Thank you.
153 views
0 point
Started by SergeyM
Jan 10, 2022
System
System restore API with scp
I'm able to take system backup using "/axapi/v3/backup/system" api as this api can take password. But there is no password attribute in "/axapi/v3/restore" API. Any help is greatly appreciated to rest…
154 views
0 point
Started by Koti
Dec 13, 2021
System
Disable logging to console CLI session
Logins to several of our A10 Thunder 4440s via the console CLI are unavailable due to the log being output to the console. SSH logins work as normal. Pardon my ignorance but how do you turn off loggin…
Answered ✓
584 views
4 comments
0 point
Started by clintav
Most recent by clintav
Sep 30, 2021
System
Why we need to choose A10
why A10 is the best option, compare with competitor( F5, citrix, etc) ?
110 views
2 comments
0 point
Started by kiritharan23
Most recent by ebellamy@a10networks.com
Jul 27, 2021
System
vcs disable - split vchassis in 2 standalone - will result in outage?
We have a pair of thunder 3040 used for CGNAT in vChassis mode. We need to split it in two Standalone nodes. We will do it using the command: "vcs disable" A colleague mentioned that no disruption wil…
aVCS
952 views
6 comments
1 points
Started by fischerdouglas
Most recent by ebellamy@a10networks.com
Jul 23, 2021
System
A10 AX3030 Not boot from ssd disk
I have a problem booting the system from the SSD disk. ACOS is loaded only from a CF drive. AX3030#show disk Total(MB) Used Free Usage ----------------------------------------- 949 825 123 86.9% Devic…
ACOS
413 views
1 comments
0 point
Started by Silver1501
Most recent by Silver1501
Jun 30, 2021
System
how can we configure unequal load balance between two servers
We have two servers, we need to do upgrade for them, in order to decrease the users that will disconnect we need to do unequal load balance between them, anybody can advice how to do this kind of conf…
439 views
4 comments
0 point
Started by Sudqi_Imam
Most recent by Sudqi_Imam
May 25, 2021
System
what is a Partition in A10 ??
Hi, I am new to A10, I would like to know if a Partition is a virtual routing concept (like VRF), or a virtual context, where data plane, control plane, and management plane are segregated thanks,
partition
1775 views
5 comments
0 point
Started by hashim
Most recent by mdunn
Feb 3, 2021
System
HTTP line too long (len is 31415)
Hi ! Since few days i see in the system log the line: "HTTP line too long (len is 31415)" Its is class of an attack? I can't to determine what IP try to use Long HTTP. How i can troubleshoot this issu…
error log
HTTP
SLB/ADC
583 views
2 comments
0 point
Started by adrews
Most recent by mdunn
Dec 28, 2020
System
Is there any workround to: VE number in partition can not be greater than 32
We have a: Model = A10 THUNDER TH5430-110 Número de série = TH54453015380057 64-bit Advanced Core OS (ACOS) version 2.7.2-P7-SP3, build 3 Dec-21-2015, 13:08 When We tried the follwing configuration: v…
Answered ✓
114 views
5 comments
0 point
Started by Sergio Abe
Most recent by Sergio Abe
Dec 23, 2020
System
A10 throughput limit enforcement behavior
I'm considering switching to A10 from F5. I have a question on A10 throughput limit enforcement. Does the licensed throughput limit only apply only to load balanced traffic? Or does this also include …
164 views
2 comments
0 point
Started by mmcfarlin
Most recent by mmcfarlin
Nov 24, 2020
System

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