Creating a CNAME in GSLB

What I'm trying to do is quite simple, but I'm having zero luck, even after engaging support. We are using GSLB. We are SOA for abc.com. I want to create a CNAME record so ben.abc.com resolves to www.google.com (just an example of course). I created a new service under the abc.com zone, called ben, and added a CNAME entry for 'www.google.com'. Sadly this doesn't work at all.

In fact any way I configure a CNAME record, I get a 'servfail' code when attempting to resolve the record thru the A10. Thoughts anyone?

Comments

  • bkgraham33bkgraham33 Member
    edited September 2014
    I should add that I'm not trying to do anything more complicated than to create a traditional CNAME record. I don't want to do geo-location or anything like that. Just a CNAME folks. This feels way harder than it should be.
  • chitnakubchitnakub Member
    edited October 2016
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