Console CLI is unavailable

clintavclintav Member ✭
in ADC - Application Delivery

We have several A10 Thunder 4440s that are unavailable via the console CLI. Upon connect, no login prompt appears and it appears to be in a sort of hung state. SSH connections work normally as expected. Is there a means of resetting the console CLI session so that login via console is available without rebooting the device?

Comments

  • adrewsadrews Member ✭

    Hi!

    Are you use avcs ?

    Regards

  • clintavclintav Member ✭

    I'm very new to A10 devices so I'm unsure. I do know that our setup uses VCS as active-standby with a VIP for the two devices behind it. The current active device CLI is available via SSH (we can login and work as normal) but the CLI through the console only gives us a blank screen; no login prompt is available.

  • adrewsadrews Member ✭

    Can you access on GUI?

    Go to

    image.png

    And select Telnet

    Regards

  • clintavclintav Member ✭

    No GUI access, unfortunately.

  • adrewsadrews Member ✭

    Ok, see Here https://www.a10networks.com/blog/configuring-management-port-acos/

    Good Luck!

  • clintavclintav Member ✭

    Hrm. Looking over the config on the device and comparing it to other devices in the enterprise the console connection is configured to use tacacs like everything else but just isn't responding. Guess it's time to open a support ticket :).

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