# \#troubleshoot

**URL:** https://community.a10networks.com/tag/troubleshoot/46.md

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## [How to fix A10 TPS high memory?](https://community.a10networks.com/t/how-to-fix-a10-tps-high-memory/889)

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**Author:** [@kokosoe](https://community.a10networks.com/u/kokosoe)\
**Replies:** 1\
**Last updated:** [January 29, 2025, 2:38am UTC](https://community.a10networks.com/t/how-to-fix-a10-tps-high-memory/889 "2025-01-29T02:38:10Z")

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How to fix A10 TPS Device high memory issue? Could you please help?

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## [A10 AX-1000 tried connecting console cable to configure but the process always like screen shoot](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882)

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**Author:** [@Amila\_A10](https://community.a10networks.com/u/Amila_A10)\
**Replies:** 1\
**Last updated:** [December 17, 2024, 9:02pm UTC](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882 "2024-12-17T21:02:58Z")

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tried connecting console cable to configure but the process always like screen shoot attached The HDD and status always show orange status. HDD amber color is ON but with orange status. Always check memory when we con…

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## [Can't access GUI](https://community.a10networks.com/t/cant-access-gui/877)

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**Author:** [@kokosoe](https://community.a10networks.com/u/kokosoe)\
**Replies:** 5\
**Last updated:** [November 20, 2024, 6:25am UTC](https://community.a10networks.com/t/cant-access-gui/877 "2024-11-20T06:25:20Z")

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I can access A10 CFW from CLI (admin/a10) but I can’t access GUI (admin/a10) how can I do it for the GUI access? Interface Mangement IP address config finished. New create user account from CLI. New create user access…

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## [A10 1030S - UPGRADE FAILED - Failed to expand the upgrade image](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873)

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**Author:** [@magusx](https://community.a10networks.com/u/magusx)\
**Replies:** 3\
**Last updated:** [November 12, 2024, 4:39pm UTC](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873 "2024-11-12T16:39:04Z")

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Hello, I’m trying to upgrade A10 1030S from 2.7.2 to 4.1.4 I’ve tried: ACOS\_non\_FTA\_4\_1\_4-GR1-P14\_42.64.upg ACOS\_non\_FTA\_4\_1\_4-GR1-P12\_57.64.upg ACOS\_non\_FTA\_4\_1\_4-GR1-P4\_47.64.upg with all files above returns the b…

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## [A10 3430 - UPGRADE FAILED - Incorrect software for the model](https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870)

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**Author:** [@magusx](https://community.a10networks.com/u/magusx)\
**Replies:** 2\
**Last updated:** [November 8, 2024, 1:01am UTC](https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870 "2024-11-08T01:01:41Z")

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hello, I’m trying to upgrade ACO 4.1.4 GR1 P13 build 44 to ACO 4.1.4 GR1 P14 42\_64 I have two versions: FTA and non\_FTA but in all cases returns this error: ACOS(config)#$/outros/ACOS\_non\_FTA\_4\_1\_4-GR1-P14\_42.64.upg…

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## [SNMP OID for system platform interface drops in vThunder](https://community.a10networks.com/t/snmp-oid-for-system-platform-interface-drops-in-vthunder/554)

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**Author:** [@thiyagarajanb](https://community.a10networks.com/u/thiyagarajanb)\
**Replies:** 0\
**Last updated:** [March 8, 2019, 9:37am UTC](https://community.a10networks.com/t/snmp-oid-for-system-platform-interface-drops-in-vthunder/554 "2019-03-08T09:37:03Z")

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Hi Folks, Recently there are few packets drops in my network and found there are system platform interface TX drops. Are there any SNMP OIDs for monitoring those interfaces’ errors and drops?, if not are there any other…

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## [Browser reply "\<hostname\> didn't not send any data"](https://community.a10networks.com/t/browser-reply-hostname-didnt-not-send-any-data/508)

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**Author:** [@ins007](https://community.a10networks.com/u/ins007)\
**Replies:** 1\
**Last updated:** [June 14, 2018, 6:46am UTC](https://community.a10networks.com/t/browser-reply-hostname-didnt-not-send-any-data/508 "2018-06-14T06:46:25Z")

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When user try to browse the url, it replied “hostname didn’t not send any data” Anybody faced this before? User —\> A10 —\> 3 Physical servers

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## [Deleting a Partition](https://community.a10networks.com/t/deleting-a-partition/504)

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**Author:** [@dbench](https://community.a10networks.com/u/dbench)\
**Replies:** 7\
**Last updated:** [May 18, 2018, 8:08am UTC](https://community.a10networks.com/t/deleting-a-partition/504 "2018-05-18T08:08:22Z")

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Hello All, I am having an issue deleting a partition. When attempting to delete the partition from the CLI, I get the below message. I have cleared all of the sessions per the message but I am still unable to delete t…
