# AX2600 Admin password reset

**URL:** <https://community.a10networks.com/t/ax2600-admin-password-reset/404>\
**Category:** ADC - Application Delivery\
**Created:** [August 3, 2016, 2:04am UTC](https://community.a10networks.com/t/ax2600-admin-password-reset/404 "2016-08-03T02:04:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![devildog77](https://avatars.discourse-cdn.com/v4/letter/d/958977/32.png) [@devildog77](https://community.a10networks.com/u/devildog77)\
**Post date:** [August 3, 2016, 2:04am UTC](https://community.a10networks.com/t/ax2600-admin-password-reset/404/1 "2016-08-03T02:04:36Z")

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I bought an A10 AX2600 load balancer off ebay recently to setup a vcs cluster with the existing one I already had but having issues resetting the password to default. I do have a decent amount of experience configuring these out of the box as a previous company I worked for was buying the AX3030’s and I setup at least 5-6 pairs from scratch. I did the reset process, username: reset password: serialnumber, it asks if i want to delete all accounts expect the admin and reset the password, asks if i want to reset the enable password, asks if i want to wipe the config and I’ve said yes to all 3 questions numerous times. It reboots and I type admin for the username and a10 for the password, all lowercase as I’ve done in the past and I get the following message

AX2600 login: admin Password: Jan 02 2002 04:20:56 AX2600 a10logd: [SYSTEM]\<3\> The user, admin, from the remote host, 127.0.0.1, failed in the CLI authentication.

Is it possible older A10’s have a different admin password? Any ideas on how to fix? I’m pretty much out of ideas at this point as I’ve tried a ton of ideas. Below is the messages I see upon bootup

Booting ‘AX ACOS (Primary Image)’ E5540 @ 2.53GHz Please wait while the system boots…

[0.804942] PCI: Not using MMCONFIG.yboard) INIT: version 2.86 bootingF3 on Remote Keyboard) INIT: Entering runlevel: 3 …[OK]

Any help would be greatly appreciated.

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**Author:** ![michaelnwr](https://avatars.discourse-cdn.com/v4/letter/m/dfb087/32.png) [@michaelnwr](https://community.a10networks.com/u/michaelnwr)\
**Post date:** [August 15, 2016, 11:39pm UTC](https://community.a10networks.com/t/ax2600-admin-password-reset/404/2 "2016-08-15T23:39:06Z")

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Any luck with this? I just got one of these units and the default of admin/a10 are not working and I have even done a factory reset on my unit with no luck.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/a10_community/original/1X/bb9f186d33804d3044a0374e589f49fdf3be1328.png) [@system](https://community.a10networks.com/u/system)\
**Post date:** [August 16, 2016, 1:36am UTC](https://community.a10networks.com/t/ax2600-admin-password-reset/404/3 "2016-08-16T01:36:32Z")

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Probably a long shot, but if the units were FIPS, those have a different default password. Send me an email and we will give the FIPS password a try. [kjones@a10networks.com](mailto:kjones@a10networks.com)