# A10 AX-1000 tried connecting console cable to configure but the process always like screen shoot

**URL:** <https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882>\
**Category:** System\
**Tags:** troubleshoot, a10-support, hardware\
**Created:** [December 17, 2024, 9:02pm UTC](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882 "2024-12-17T21:02:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Amila\_A10](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Amila\_A10](https://community.a10networks.com/u/Amila_A10)\
**Post date:** [December 17, 2024, 9:02pm UTC](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882/1 "2024-12-17T21:02:19Z")

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tried connecting console cable to configure but the process always like screen shoot attached The HDD and status always show orange status.

HDD amber color is ON but with orange status.

Always check memory when we connect the console to configure.

 ![device LED.jpg](https://us1.discourse-cdn.com/flex002/uploads/a10_community/original/1X/e8a1016dcd8a18f442d72748a1ab3f3cf138eff3.jpeg)

 ![CLI.jpg](https://us1.discourse-cdn.com/flex002/uploads/a10_community/original/1X/5ca655cceee38eebcfb71595b844d91dbe5e32d2.jpeg)

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<div class="post-metadata">

**Author:** ![Amila\_A10](https://avatars.discourse-cdn.com/v4/letter/a/5e9695/32.png) [@Amila\_A10](https://community.a10networks.com/u/Amila_A10)\
**Post date:** [December 17, 2024, 9:02pm UTC](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882/2 "2024-12-17T21:02:58Z")

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Please help me on the above if any any one can pls