# A10 3430 - UPGRADE FAILED - Incorrect software for the model

**URL:** <https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870>\
**Category:** CFW - Convergent Firewall\
**Tags:** troubleshoot, hardware\
**Created:** [November 5, 2024, 2:53am UTC](https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870 "2024-11-05T02:53:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![magusx](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@magusx](https://community.a10networks.com/u/magusx)\
**Post date:** [November 5, 2024, 2:53am UTC](https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870/1 "2024-11-05T02:53:30Z")

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hello,

I’m trying to upgrade ACO 4.1.4 GR1 P13 build 44 to

ACO 4.1.4 GR1 P14 42\_64

I have two versions: FTA and non\_FTA

but in all cases returns this error:

ACOS(config)#$/outros/ACOS\_non\_FTA\_4\_1\_4-GR1-P14\_42.64.upgUser name ?  
Password ?

Decrypt upgrade package …  
…  
Done (0 minutes 18 seconds)  
Checking integrity of upgrade package …  
… Upgrade file integrity checking passed (0 minutes 4 seconds)  
Expand the upgrade package now …  
…  
Done (0 minutes 11 seconds)  
Upgrade …

»»»»»»»..Incorrect software for the model «««««««

anybody has this problemas too?

if somebody has the upgrade file version to A10 TH3430 and send the link will be helpful to me

thanks

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<div class="post-metadata">

**Author:** ![mdunn](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mdunn](https://community.a10networks.com/u/mdunn)\
**Post date:** [November 5, 2024, 3:05pm UTC](https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870/2 "2024-11-05T15:05:20Z")

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The TH3430 platform has the FTA\_V2 / FPGA\_V2 ASIC:

![image.png](https://us1.discourse-cdn.com/flex002/uploads/a10_community/optimized/1X/83c5206bf6af24a8b412910631e578b5c6d30115_2_690x48.png)

The download is available on the Support Portal: [https://support.a10networks.com/support/axseries](https://support.a10networks.com/support/axseries)

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<div class="post-metadata">

**Author:** ![magusx](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@magusx](https://community.a10networks.com/u/magusx)\
**Post date:** [November 8, 2024, 1:01am UTC](https://community.a10networks.com/t/a10-3430-upgrade-failed-incorrect-software-for-the-model/870/3 "2024-11-08T01:01:41Z")

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thank you, now worked!