# A10 1030S - UPGRADE FAILED - Failed to expand the upgrade image **URL:** \ **Category:** CGN - CGNAT & IPv6 Migration\ **Tags:** troubleshoot, hardware\ **Created:** [November 8, 2024, 1:51am UTC](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873 "2024-11-08T01:51:41Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![magusx](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@magusx](https://community.a10networks.com/u/magusx)\ **Post date:** [November 8, 2024, 1:51am UTC](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873/1 "2024-11-08T01:51:41Z")
Hello, I’m trying to upgrade A10 1030S from 2.7.2 to 4.1.4 I’ve tried: - ACOS\_non\_FTA\_4\_1\_4-GR1-P14\_42.64.upg - ACOS\_non\_FTA\_4\_1\_4-GR1-P12\_57.64.upg - ACOS\_non\_FTA\_4\_1\_4-GR1-P4\_47.64.upg with all files above returns the bellow error “Failed to expand the upgrade image” Getting upgrade package … …0 minutes 14 seconds Done Checking the integrity of the upgrade file… Failed to expand the upgrade image thanks ---
**Author:** ![mdunn](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mdunn](https://community.a10networks.com/u/mdunn)\ **Post date:** [November 8, 2024, 7:13pm UTC](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873/2 "2024-11-08T19:13:17Z")
Can you check the messages in “show log” for errors? Also, check free disk space with “show disk”. ---
**Author:** ![magusx](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@magusx](https://community.a10networks.com/u/magusx)\ **Post date:** [November 8, 2024, 7:22pm UTC](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873/3 "2024-11-08T19:22:35Z")
HI! show log ### TH1030S#show log Log Buffer: 30000 Nov 08 2024 19:45:32 Error [SYSTEM]:tar: tar returned error status 2 Nov 08 2024 19:43:30 Notice [SYSTEM]:A cli session for user “admin” from 127.0.0.1 has been opened. Session ID assigned is 75. show disk ### ## TH1030S#show disk Total(MB) Used Free Usage 76316 17631 58685 23.1% ## Device Primary Disk md0 Activemd1 Active ---
**Author:** ![mdunn](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mdunn](https://community.a10networks.com/u/mdunn)\ **Post date:** [November 12, 2024, 4:39pm UTC](https://community.a10networks.com/t/a10-1030s-upgrade-failed-failed-to-expand-the-upgrade-image/873/4 "2024-11-12T16:39:04Z")
Looks like plenty of disk. I am not familiar with that TAR error. Could you try downloading the upgrade image again? Also, can you try using the Web GUI to perform the upgrade? Also note that the 2.7.2 to 4.1.4 upgrade guide calls this out: > [@](#): > > To perform an upgrade to ACOS Release 4.x using the GUI, you must start with Release 2.7.2-P3. Earlier releases are not supported. I’ve attached the full guide for your reference. [ACOS\_Migration\_2.7.x\_4.x.pdf](https://community.a10networks.com/uploads/short-url/pGOaXIgrREW2iQuucCRJjnfuYWO.pdf) (1.6 MB)