vThunder 30 days trial - default login/pass not working

pshetty

Hi All,

I got the 30 days trial version pf vThunder virtual appliance and i get the login prompt but the default admin password is not working. Both CLI (SSH/console) and web GUI is not accepting the default password.


Any idea guys ?

error msg --
Jan 31 2014 09:52:29 vThunder a10logd: [SYSTEM] The user, admin, from the remote host, 127.0.0.1, failed in the CLI authentication.


Thanks

Pshetty

[Deleted User]

Hi Pshetty,
Can you please confirm that you are using a username of "admin" and a password of "a10", making sure all is in lower case?

Thanks
Michael.

pshetty

Hi,

thanks for the quick response and yes i tried the same and no luck .
Is there any option to reset the default password ?

Thanks
PShetty

[Deleted User]

hi,
You can reset the password via console access (not SSH)

Login as a username of "reset" and a password of the serial number - however this is the trick - you must know the serial number (fine for phy hardware, but may be a problem for vThunder)

If you do not know the serial number then suggest you start again with a new vThunder and license.


E.g. Procedure to reset the admin password and/or enable password and/or config.

Booting 'AX ACOS (Primary Image)'
Please wait while the system boots...

[ 0.784341] PCI: Not using MMCONFIG.
[ 5.333713] md: md1: raid array is not clean -- starting background
reconstruction
INIT: version 2.86 booting
INIT: Entering runlevel: 3
..........
AX3030 login: reset
Password: May 24 2012 05:39:11 AX3030 a10logd: [SYSTEM] System Right Power Unit(front view) failed. Current value is 2.


Do you want to reset admin password to default?[y/n]:y

Do you want to reset enable password to default?[y/n]:y

Do you want to erase startup config?[y/n]:n Done Done

User not known <== if you see this then wait a bit longer for the system to fully start

Thanks
Michael.