vThunder 30 days trial - default login/pass not working

Hi All,

I got the 30 days trial version pf vThunder virtual appliance and i get the login prompt but the default admin password is not working. Both CLI (SSH/console) and web GUI is not accepting the default password.


Any idea guys ?

error msg --
Jan 31 2014 09:52:29 vThunder a10logd: [SYSTEM] The user, admin, from the remote host, 127.0.0.1, failed in the CLI authentication.


Thanks

Pshetty

Comments

  • edited February 2014
    Hi Pshetty,
    Can you please confirm that you are using a username of "admin" and a password of "a10", making sure all is in lower case?

    Thanks
    Michael.
  • pshettypshetty Member
    edited February 2014
    Hi,

    thanks for the quick response and yes i tried the same and no luck .
    Is there any option to reset the default password ?

    Thanks
    PShetty
  • edited February 2014
    hi,
    You can reset the password via console access (not SSH)

    Login as a username of "reset" and a password of the serial number - however this is the trick - you must know the serial number (fine for phy hardware, but may be a problem for vThunder)

    If you do not know the serial number then suggest you start again with a new vThunder and license.


    E.g. Procedure to reset the admin password and/or enable password and/or config.

    Booting 'AX ACOS (Primary Image)'
    Please wait while the system boots...

    [ 0.784341] PCI: Not using MMCONFIG.
    [ 5.333713] md: md1: raid array is not clean -- starting background
    reconstruction
    INIT: version 2.86 booting
    INIT: Entering runlevel: 3
    ..........
    AX3030 login: reset
    Password: May 24 2012 05:39:11 AX3030 a10logd: [SYSTEM] System Right Power Unit(front view) failed. Current value is 2.


    Do you want to reset admin password to default?[y/n]:y

    Do you want to reset enable password to default?[y/n]:y

    Do you want to erase startup config?[y/n]:n Done Done

    User not known <== if you see this then wait a bit longer for the system to fully start

    Thanks
    Michael.
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