# System **URL:** https://community.a10networks.com/c/product-discussions/system/20.md [Latest](https://community.a10networks.com/latest.md) · [Categories](https://community.a10networks.com/categories.md) · [Tags](https://community.a10networks.com/tags.md) --- ## [About the System category](https://community.a10networks.com/t/about-the-system-category/931)
**Author:** [@system](https://community.a10networks.com/u/system)\ **Replies:** 0\ **Last updated:** [July 4, 2025, 12:57pm UTC](https://community.a10networks.com/t/about-the-system-category/931 "2025-07-04T12:57:23Z")
--- ## [software is not updated. Error Communication error with LB process](https://community.a10networks.com/t/software-is-not-updated-error-communication-error-with-lb-process/693)
**Author:** [@SergeyM](https://community.a10networks.com/u/SergeyM)\ **Replies:** 12\ **Last updated:** [August 21, 2026, 5:24am UTC](https://community.a10networks.com/t/software-is-not-updated-error-communication-error-with-lb-process/693 "2026-08-21T05:24:18Z")
Colleagues, please tell me, maybe someone has already encountered such a problem. after software update, 5.2.1 or 4.1.4 to Funder the system does not boot to the end, constantly in this mode: ACOS(LOADING) ACOS(conf… --- ## [F5 BIG-IP icall like feature?](https://community.a10networks.com/t/f5-big-ip-icall-like-feature/1087)
**Author:** [@Nikoolayy1](https://community.a10networks.com/u/Nikoolayy1)\ **Replies:** 2\ **Last updated:** [August 6, 2026, 4:06pm UTC](https://community.a10networks.com/t/f5-big-ip-icall-like-feature/1087 "2026-08-06T16:06:38Z")
Does A10 have F5 BIG-IP icall scripts or Linux cronjobs like feature? Maybe there is API alternative ? --- ## [A10 thunder ADC linux bash shell access?](https://community.a10networks.com/t/a10-thunder-adc-linux-bash-shell-access/1086)
**Author:** [@Nikoolayy1](https://community.a10networks.com/u/Nikoolayy1)\ **Replies:** 1\ **Last updated:** [March 16, 2026, 7:18pm UTC](https://community.a10networks.com/t/a10-thunder-adc-linux-bash-shell-access/1086 "2026-03-16T19:18:11Z")
Hello Everyone, I saw root account - Product Discussions / System - A10 Community Forum but if there is need to clear the hard disk on A10 by entering the Linux is TAC the only option ? --- ## [TH8665S loopdetect false hits](https://community.a10networks.com/t/th8665s-loopdetect-false-hits/1040)
**Author:** [@sollonen](https://community.a10networks.com/u/sollonen)\ **Replies:** 3\ **Last updated:** [September 4, 2025, 10:02am UTC](https://community.a10networks.com/t/th8665s-loopdetect-false-hits/1040 "2025-09-04T10:02:19Z")
Hello folks! I have CGNv4 with a bunch of TH14045 in production with very simple topology “on the stick”, one LACP 2x100G, 2 vlans on all units (one for NAT in, one for NAT out). It’s serving traffic without any issue, … --- ## [Power supply alarm](https://community.a10networks.com/t/power-supply-alarm/980)
**Author:** [@pagan3940](https://community.a10networks.com/u/pagan3940)\ **Replies:** 2\ **Last updated:** [August 6, 2025, 7:23pm UTC](https://community.a10networks.com/t/power-supply-alarm/980 "2025-08-06T19:23:02Z")
Hello All, I’m currently in the process of configuring an A10 Thunder 1060 appliance, and I’ve run into a bit of a challenge I’m hoping someone in the community can assist with. Due to a limited number of available pow… --- ## [informix database health monitor](https://community.a10networks.com/t/informix-database-health-monitor/895)
**Author:** [@alberto](https://community.a10networks.com/u/alberto)\ **Replies:** 4\ **Last updated:** [April 25, 2025, 8:29am UTC](https://community.a10networks.com/t/informix-database-health-monitor/895 "2025-04-25T08:29:02Z")
hello colleagues, we have been asked to perform a balancing between Informix nodes and we are not using the normal health monitor tcp connection because the logs are filled with errors so we have to make a special one an… --- ## [AXSK-CSFP-SR Module Specifications](https://community.a10networks.com/t/axsk-csfp-sr-module-specifications/898)
**Author:** [@yasu](https://community.a10networks.com/u/yasu)\ **Replies:** 2\ **Last updated:** [April 23, 2025, 7:17pm UTC](https://community.a10networks.com/t/axsk-csfp-sr-module-specifications/898 "2025-04-23T19:17:13Z")
Dear A10 experts, I would appreciate your insights regarding the specifications of the AXSK-CSFP-SR SFP module. According to previous product information, this model is generally described as a 1Gbps (1000BASE-SX) SFP … --- ## [In the VRRP master backup synchronization group, the host cannot synchronize and configure to the st](https://community.a10networks.com/t/in-the-vrrp-master-backup-synchronization-group-the-host-cannot-synchronize-and-configure-to-the-st/794)
**Author:** [@kerwin](https://community.a10networks.com/u/kerwin)\ **Replies:** 5\ **Last updated:** [April 18, 2025, 2:27pm UTC](https://community.a10networks.com/t/in-the-vrrp-master-backup-synchronization-group-the-host-cannot-synchronize-and-configure-to-the-st/794 "2025-04-18T14:27:07Z")
We encountered a problem In the VRRP master backup synchronization group, the host cannot synchronize and configure to the standby running configuration. There is a synchronization configuration in the standby startu… --- ## [Mode Trunk on A10](https://community.a10networks.com/t/mode-trunk-on-a10/892)
**Author:** [@cvaca](https://community.a10networks.com/u/cvaca)\ **Replies:** 1\ **Last updated:** [February 28, 2025, 4:00pm UTC](https://community.a10networks.com/t/mode-trunk-on-a10/892 "2025-02-28T16:00:37Z")
I am trying to make a Layer 2 configuration so that my A10 allows traffic from multiple VLANs on one interface, since I will connect it to a switch where my Internet outputs are and in my internal network I have multiple… --- ## [A10 AX-1000 tried connecting console cable to configure but the process always like screen shoot](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882)
**Author:** [@Amila\_A10](https://community.a10networks.com/u/Amila_A10)\ **Replies:** 1\ **Last updated:** [December 17, 2024, 9:02pm UTC](https://community.a10networks.com/t/a10-ax-1000-tried-connecting-console-cable-to-configure-but-the-process-always-like-screen-shoot/882 "2024-12-17T21:02:58Z")
tried connecting console cable to configure but the process always like screen shoot attached The HDD and status always show orange status. HDD amber color is ON but with orange status. Always check memory when we con… --- ## [bridge-vlan-group question](https://community.a10networks.com/t/bridge-vlan-group-question/316)
**Author:** [@jyce](https://community.a10networks.com/u/jyce)\ **Replies:** 4\ **Last updated:** [September 18, 2024, 4:13pm UTC](https://community.a10networks.com/t/bridge-vlan-group-question/316 "2024-09-18T16:13:40Z")
Hi Gurus, I’m testing a configuration with bridge-vlan-group and got the following Warning in the log: Mar 25 2015 14:05:57 Warning \[ACOS\]: Potential loop detected on Port 3 VLAN 709 Src MAC 001f.a011.58a2 Dst MAC ffff.… --- ## [A10 AX3000 kubernetes loadbalancing](https://community.a10networks.com/t/a10-ax3000-kubernetes-loadbalancing/864)
**Author:** [@PhilipKindred](https://community.a10networks.com/u/PhilipKindred)\ **Replies:** 1\ **Last updated:** [August 15, 2024, 8:35pm UTC](https://community.a10networks.com/t/a10-ax3000-kubernetes-loadbalancing/864 "2024-08-15T20:35:34Z")
Hello! I have AX3000 loadbalancer and my desire is to use it as loadbalancer for my kubernetes cluster. I have three control planes nodes on kubernetes, with three different IP addresses, all of them are external address… --- ## [Fast Aging and Memory Usage](https://community.a10networks.com/t/fast-aging-and-memory-usage/862)
**Author:** [@jblackley](https://community.a10networks.com/u/jblackley)\ **Replies:** 1\ **Last updated:** [August 13, 2024, 3:38pm UTC](https://community.a10networks.com/t/fast-aging-and-memory-usage/862 "2024-08-13T15:38:18Z")
I recently upgraded a Thunder 1040 from 4.1.4 to 6.0.3. We use it for CGN. Afterwards we got a few complaints about VPN, SIP, and gaming losing connection. One complaint specifically mentioned the issue occurring every 1… --- ## [Factory reset hardware.](https://community.a10networks.com/t/factory-reset-hardware/855)
**Author:** [@cap\_p](https://community.a10networks.com/u/cap_p)\ **Replies:** 2\ **Last updated:** [June 19, 2024, 5:24am UTC](https://community.a10networks.com/t/factory-reset-hardware/855 "2024-06-19T05:24:34Z")
I am trying to factory reset my hardware. I will use the “system-reset” command, but will the license also disappear? --- ## [Shared VLAN ... where to start?](https://community.a10networks.com/t/shared-vlan-where-to-start/819)
**Author:** [@normelton](https://community.a10networks.com/u/normelton)\ **Replies:** 1\ **Last updated:** [December 11, 2023, 4:20pm UTC](https://community.a10networks.com/t/shared-vlan-where-to-start/819 "2023-12-11T16:20:07Z")
I’m hoping to reuse a VLAN between two partitions. Different address space, but the same VLAN. I see there is a “shared-vlan” feature, but I can’t find documentation for it beyond the CLI guide. Anyone know if this work… --- ## [Error with Partitions using ansible: 1023721472 Access Denied](https://community.a10networks.com/t/error-with-partitions-using-ansible-1023721472-access-denied/793)
**Author:** [@tacke](https://community.a10networks.com/u/tacke)\ **Replies:** 2\ **Last updated:** [August 22, 2023, 12:20pm UTC](https://community.a10networks.com/t/error-with-partitions-using-ansible-1023721472-access-denied/793 "2023-08-22T12:20:41Z")
Hi! We’re moving to orchestrate our TH1040S using ansible. This started to work out very nicely! But now we’re hitting an “Access Denied” when trying to handle partitions. Here are some details ACOS 4.1.4 a10.acos\_ax… --- ## [Reserving an ADC Virtual Machine with VMware tools](https://community.a10networks.com/t/reserving-an-adc-virtual-machine-with-vmware-tools/772)
**Author:** [@vknyazhev](https://community.a10networks.com/u/vknyazhev)\ **Replies:** 1\ **Last updated:** [April 19, 2023, 2:50pm UTC](https://community.a10networks.com/t/reserving-an-adc-virtual-machine-with-vmware-tools/772 "2023-04-19T14:50:35Z")
Hi!Is it possible to reserve a virtual machine using VMware, then if something happens to the deployment host, the machine moves to another one. Yes, there will be a break, but then it will start on another host. Are the… --- ## [GitHub Documentation](https://community.a10networks.com/t/github-documentation/770)
**Author:** [@DanteMc](https://community.a10networks.com/u/DanteMc)\ **Replies:** 1\ **Last updated:** [March 30, 2023, 4:02am UTC](https://community.a10networks.com/t/github-documentation/770 "2023-03-30T04:02:08Z")
Is anyone aware of a location where the documentation for the GitHub acos-client can be found? There is an example to create a SLB but that is it. I am looking for documentation to leverage the scripts to build a one-t… --- ## [Error A10 on web interface code: 3d03c007](https://community.a10networks.com/t/error-a10-on-web-interface-code-3d03c007/753)
**Author:** [@SergeyM](https://community.a10networks.com/u/SergeyM)\ **Replies:** 0\ **Last updated:** [October 26, 2022, 2:41pm UTC](https://community.a10networks.com/t/error-a10-on-web-interface-code-3d03c007/753 "2022-10-26T14:41:26Z")
What is this error: Unknown string code: 3d03c007 It is visible when accessed through the WEB interface. What should be done to fix this error? Thanks for any advice! --- ## [Reverse Proxy Incoming connection - distribute to different servers](https://community.a10networks.com/t/reverse-proxy-incoming-connection-distribute-to-different-servers/734)
**Author:** [@nawig\_sirch](https://community.a10networks.com/u/nawig_sirch)\ **Replies:** 3\ **Last updated:** [July 6, 2022, 5:58am UTC](https://community.a10networks.com/t/reverse-proxy-incoming-connection-distribute-to-different-servers/734 "2022-07-06T05:58:53Z")
Hi everyone, Is it possible to achieve this, as per my Title? A reverse proxy for an incoming connection and distribute or assign to different servers? The outgoing connection for the servers will be proxied before be… --- ## [Upgrade 1030S - 2.7 to 4.1](https://community.a10networks.com/t/upgrade-1030s-2-7-to-4-1/733)
**Author:** [@awilianbr](https://community.a10networks.com/u/awilianbr)\ **Replies:** 1\ **Last updated:** [June 26, 2022, 3:39am UTC](https://community.a10networks.com/t/upgrade-1030s-2-7-to-4-1/733 "2022-06-26T03:39:30Z")
Hello. I trying to update TH1030S running 2.7.1 to 4.1.1 but this error: “Please ensure enough space left in disk, a file system error was detected on the ACOS Web Server.” PS: I tried via CLI/tftp and WEB. Any ide… --- ## [Realtime Memory High Performance](https://community.a10networks.com/t/realtime-memory-high-performance/701)
**Author:** [@Alden](https://community.a10networks.com/u/Alden)\ **Replies:** 3\ **Last updated:** [March 2, 2022, 5:02pm UTC](https://community.a10networks.com/t/realtime-memory-high-performance/701 "2022-03-02T17:02:07Z")
Hi everyone, I have a TH3030S device always in high performance of Realtime Memory status (85% - 88%) Although I have not set anything, only set ip management. How can I fix it and what is the root cause? Best regard… --- ## [Controll CPU](https://community.a10networks.com/t/controll-cpu/700)
**Author:** [@Alden](https://community.a10networks.com/u/Alden)\ **Replies:** 4\ **Last updated:** [January 31, 2022, 12:17pm UTC](https://community.a10networks.com/t/controll-cpu/700 "2022-01-31T12:17:49Z")
Hi Experts, I have a TH3030S device which always in fully 100% CPU performance. Now I want to set Controll CPU is upto 2 cores and Data CPU is 6 cores. What do I can do via CLI or GUI. Best regards! --- ## [Thunder 4330](https://community.a10networks.com/t/thunder-4330/699)
**Author:** [@SergeyM](https://community.a10networks.com/u/SergeyM)\ **Replies:** 0\ **Last updated:** [January 10, 2022, 10:09am UTC](https://community.a10networks.com/t/thunder-4330/699 "2022-01-10T10:09:13Z")
Please tell me where you can find information about the model: Thunder 4330 Thank you. --- ## [System restore API with scp](https://community.a10networks.com/t/system-restore-api-with-scp/696)
**Author:** [@Koti](https://community.a10networks.com/u/Koti)\ **Replies:** 0\ **Last updated:** [December 13, 2021, 4:57am UTC](https://community.a10networks.com/t/system-restore-api-with-scp/696 "2021-12-13T04:57:39Z")
I’m able to take system backup using “/axapi/v3/backup/system” api as this api can take password. But there is no password attribute in “/axapi/v3/restore” API. Any help is greatly appreciated to restore using SCP. Th… --- ## [Disable logging to console CLI session](https://community.a10networks.com/t/disable-logging-to-console-cli-session/683)
**Author:** [@clintav](https://community.a10networks.com/u/clintav)\ **Replies:** 4\ **Last updated:** [September 30, 2021, 4:51pm UTC](https://community.a10networks.com/t/disable-logging-to-console-cli-session/683 "2021-09-30T16:51:15Z")
Logins to several of our A10 Thunder 4440s via the console CLI are unavailable due to the log being output to the console. SSH logins work as normal. Pardon my ignorance but how do you turn off logging to the console so … --- ## [Why we need to choose A10](https://community.a10networks.com/t/why-we-need-to-choose-a10/666)
**Author:** [@kiritharan23](https://community.a10networks.com/u/kiritharan23)\ **Replies:** 2\ **Last updated:** [July 27, 2021, 4:21pm UTC](https://community.a10networks.com/t/why-we-need-to-choose-a10/666 "2021-07-27T16:21:10Z")
why A10 is the best option, compare with competitor( F5, citrix, etc) ? --- ## [vcs disable - split vchassis in 2 standalone - will result in outage?](https://community.a10networks.com/t/vcs-disable-split-vchassis-in-2-standalone-will-result-in-outage/665)
**Author:** [@fischerdouglas](https://community.a10networks.com/u/fischerdouglas)\ **Replies:** 6\ **Last updated:** [July 23, 2021, 10:16pm UTC](https://community.a10networks.com/t/vcs-disable-split-vchassis-in-2-standalone-will-result-in-outage/665 "2021-07-23T22:16:13Z")
We have a pair of thunder 3040 used for CGNAT in vChassis mode. We need to split it in two Standalone nodes. We will do it using the command: “vcs disable” A colleague mentioned that no disruption will occur. But I w… --- ## [A10 AX3030 Not boot from ssd disk](https://community.a10networks.com/t/a10-ax3030-not-boot-from-ssd-disk/662)
**Author:** [@Silver1501](https://community.a10networks.com/u/Silver1501)\ **Replies:** 1\ **Last updated:** [June 30, 2021, 8:38am UTC](https://community.a10networks.com/t/a10-ax3030-not-boot-from-ssd-disk/662 "2021-06-30T08:38:36Z")
I have a problem booting the system from the SSD disk. ACOS is loaded only from a CF drive. AX3030#show disk Total(MB) Used Free Usage 949 825 123 86.9% Device Primary Disk md0 Stopped md… [Next page](https://community.a10networks.com/c/product-discussions/system/20.md?page=1)